Terms of Service

The artworks

• Originals are one-of-a-kind oil paintings. Each can be sold only once.
• Prints are reproductions of the paintings, offered in the sizes and quantities listed on each product page. Stock is limited and shown on the site.
• We photograph every piece as faithfully as we can, but colours and texture vary between screens and in different light. Small differences from the photos aren't defects. Sizes are approximate.

Prices and payment

• Prices are in Nigerian naira (NGN). The amount you pay is the total shown at checkout, which we recalculate from our current prices when you check out.
• Prices don't include delivery. We quote delivery separately after your order, as described in the Shipping Policy.
• Payments are processed by Paystack, by card or by bank transfer from a Nigerian bank account. Paystack's own terms also apply to your payment. Cards issued outside Nigeria are charged in naira, and your bank may add conversion or foreign transaction fees.
• If a price on the site is clearly wrong because of a mistake, we may cancel the order and refund you in full.

How an order is made

• When you start checkout, we hold your items for 15 minutes while you pay. During that time an original shows as On hold to other visitors.
• Your order is accepted when Paystack confirms your payment and your order page shows Paid. Paystack emails you a receipt.
• If the hold runs out before your payment is confirmed and the item has been bought by someone else, we can't fill your order. We'll refund your payment in full, automatically.
• Unpaid checkouts expire and the items go back on sale.

Delivery, cancellations and refunds

We deliver within Nigeria, the United Kingdom and the United States. You can cancel for a full refund any time before your order ships. Returns, damaged items and refund timing are covered in the Refund Policy. The artwork becomes your responsibility once it has been delivered to the address you gave.

Copyright

Buying an original or a print gives you ownership of that physical object. It doesn't transfer the copyright. The artist keeps all rights to the images, including the right to reproduce, exhibit and photograph the work. You may not reproduce, print, sell or use any artwork or image from this site commercially, or to train AI models, without written permission. Sharing photos of a piece you own for personal, non-commercial purposes is fine, and we'd love it if you credit ioche.

Using the site

Please don't misuse the site: no attempts to break or overload it, get around holds or prices, or place orders with someone else's payment details. We may cancel orders that look fraudulent and refund them.

Our responsibility

We're responsible for providing the artwork as described and for the remedies in our Refund Policy. As far as the law allows, we aren't liable for indirect or unforeseeable losses, and our total liability for an order is limited to the amount you paid for it. Nothing in these terms affects your rights under Nigerian consumer protection law, including the Federal Competition and Consumer Protection Act 2018, or any consumer rights you have under the law of the country you live in.

Changes and governing law

We may update these terms. The version on the site when you place your order applies to that order. These terms are governed by the laws of the Federal Republic of Nigeria.

Contact

Email hello@ioche.art. Please include your order reference if your question is about an order.